Receptionist & Office Host

Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry’s ‘Confident Guide’ sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and people can rely on.

Role: Receptionist & Office Host

Location: London EC2M 4YN, office based 5 days per week (Mon - Fri)

Supported by: Chief People Officer

The role

Are you a natural host with a passion for people, precision, and creating great first impressions? We're looking for a friendly, organised, and proactive Receptionist & Office Host to be the welcoming face of our office and a key part of our People team. This role is perfect for someone who loves creating a great first impression, thrives in a varied environment, and enjoys supporting people behind the scenes to make things run smoothly. You’ll play a central role in shaping the day-to-day experience of our office for employees, clients and visitors alike.

On a day to day basis, the Receptionist & Office Host will…

Reception

• Give a warm and welcoming Front of House & Office Experience.

• Act as the first point of contact for visitors, candidates, and suppliers.

• Providing a professional, welcoming experience. 

• Create a warm, professional welcome and managing reception confidently.

• Manage meeting room bookings and ensuring rooms are set up and presentable

• Support the smooth running of the office day to day.

• Answer, screen, and direct incoming calls to the appropriate parties. 

• Handle inquiries and provide information to callers and visitors. 

• Own the reception area, ensuring it is tidy and presentable at all times. 

• Receive and sort mail and deliveries. 

• Ensure visitor and room booking system is run effectively.  

Administration

• Provide administrative support to the people team and other SLT members as needed. 

• Support with the scheduling and coordinating of meetings, appointments, and travel arrangements. 

• Prepare and edit correspondence, reports, and presentations. 

• Maintain and update records and databases. 

Events

• Plan and organise internal and external events, such as meetings, conferences, and people functions. 

• Coordinate logistics for events, including venue booking, catering, and equipment setup. 

• Ensure events run smoothly and efficiently. 

Office & Culture

• Help create a positive, inclusive, and well-organised office environment

• Support office supplies, ordering, and stock management

• Be involved in company events, celebrations, and cultural moments

What we're looking for

• Experience in a receptionist, office support, or admin role is helpful, but attitude, warmth, and reliability are most important.

• A naturally friendly and professional communicator with excellent people skills

• Highly organised with great attention to detail

• Comfortable juggling multiple tasks and priorities, using common sense and best judgement

• Confident using basic office systems (email, calendars, documents, PowerPoint)

• A team player who enjoys supporting others and adding value

• Discreet and trustworthy when handling confidential information

Why join us?

• Be at the heart of our office and company culture

• Work closely with a supportive and collaborative People team

• Varied role with exposure to many parts of the business

• Opportunity to grow skills in office management and people operations

• A welcoming, people-first environment where your contribution really matters

Benefits

Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer:

• 25 days annual leave (+ bank holidays) rising with tenure

• Quarterly Awards and Bonuses

• Flexible Working Policy

• Competitive pension scheme

• Access to Financial Wellness support

• Industry-leading home working and mobility technology

• Private Medical Insurance

• Company shares (available after One year tenure)

• Medicash (Cashback Scheme)

• Retail discounts via Medicash

• Access to EAP scheme for you and your household

• Vehicle lease salary sacrifice scheme (available after One year tenure)

• Cycle to Work Scheme

• Annual paid volunteering day

• Enhanced parental leave

• Access to funding for additional qualifications and courses

• Access to paid study leave